Ordering from us - FAQ

Got questions about ordering from Media Supply, here's some common answers to some common questions:

Want to learn more about our free shipping policy? Visit our Shipping Information page.

Want to learn more about recording to optical media? Visit our Recording Media FAQ page.

Questions about our Prop 65 compliance? Visit our California Prop 65 page.

Is your company looking for information on our products ROHS Compliance. Visit our RoHS compliance page.

What method of payment do you accept? Can I pay COD?

We accept Visa, MasterCard, American Express, Discover & PayPal. Sorry, we do not accept COD orders. You can send a check or money order to prepay for you order. Please note the check must clear before we ship your order, so it could impact delivery time. Make the check payable to "Media Supply, Inc."

Do you accept POs?
To discuss using a purchase order to place an order, please contact our inside sales staff. The directory can be reached by dialing 888.987.6334 and pressing option 1.

What, if any, taxes do I pay?
Media Supply collects sales tax on orders shipped to Tennessee and Missouri.

Looking to come by and pick up your order?
Media Supply (WTSmedia) is located at 2841 Hickory Valley Rd Chattanooga, TN 37421.